Privacy Policy

1. Information We Collect

When you use Scotty, we collect:

• Account Information: Email address when you sign up for Scotty Pro
• Payment Information: Processed securely by Stripe; we do not store credit card numbers
• Conversation Data: Your messages to Scotty to provide responses and improve service
• Images: Photos you upload for diagnosis (processed and not permanently stored)
• Device Information: Device identifiers for free tier usage tracking
• Usage Data: How you interact with the service to improve features

2. How We Use Your Information

We use your information to:

• Provide Scotty AI responses and diagnostics
• Process payments and manage subscriptions
• Track free tier usage limits (10 messages/day, 3 images/day)
• Improve our AI model and service quality
• Send important service-related communications
• Respond to your support requests
• Prevent fraud and abuse

3. AI & Third-Party Services

To provide Scotty's AI functionality, we send your prompts and relevant context to AI model providers (Anthropic Claude) acting on our behalf. These providers:

• Process requests under strict data protection agreements
• Do not use your data to train their models
• Do not retain your conversations beyond what's needed for response generation

We also use Firebase (Google) for backend services and Stripe for payment processing.

4. Data Sharing

We do not sell your personal information.

We may share data with:

• Service providers (hosting, AI processing, payment processing) under confidentiality agreements
• Law enforcement if required by law or to protect rights and safety

5. Scotty Codes

Your Scotty Code is a unique identifier linked to your subscription. We track code usage to enforce subscription benefits and prevent abuse. Codes work across the OVRTK mobile app and ChatGPT GPT.

6. Data Retention

• Conversation logs: Retained for service improvement; may be deleted upon request
• Account data: Retained while your account is active
• Payment records: Retained as required for legal and accounting purposes
• Images: Processed for diagnosis and not permanently stored

7. Your Rights

You have the right to:

• Access your personal information
• Request correction of inaccurate data
• Request deletion of your account and data
• Export your data
• Opt out of marketing communications

To exercise these rights, contact us at support@rwxtek.com

8. Security

We implement industry-standard security measures to protect your data, including:

• Encryption in transit (HTTPS/TLS)
• Encryption at rest
• Secure API key management
• Regular security audits

However, no method of transmission or storage is 100% secure. Use the service at your own risk.

9. Cookies & Tracking

We use essential cookies and local storage to maintain your session and preferences. We may use analytics to understand how users interact with our service. You can control cookies through your browser settings.

10. Children's Privacy

Scotty is not intended for users under 13. We do not knowingly collect information from children under 13. If we learn we have collected such information, we will delete it promptly.

11. International Users

Scotty is operated from the United States. If you access the service from outside the US, your information may be transferred to, stored, and processed in the US where data protection laws may differ from your jurisdiction.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes via email or through the service. Your continued use after changes constitutes acceptance of the updated policy.

13. Contact Us

Questions about this Privacy Policy?
Email: support@rwxtek.com
Address: RWX-TEK INC., 8605 Santa Monica Blvd, Num 664055, West Hollywood, CA 90069